Privacy policy
Company Information.
The Company is committed to protecting your privacy and ensuring you have a positive experience when using the provided services.
Scope of this Privacy Policy
This Privacy Policy explains how we handle data, including what we collect and how we obtain it, how we use it, when and if we disclose it, and some of your options for managing your data with the Company with regard to:
- - the provided services
- - website http://bankify.com/
Who are we and how to contact us?
This Privacy Policy explains how personal data is processed. The words “we”, “our”, “us” refer to the Company.
If you have questions, please contact the support team at privacy@bankify.com
What data, for what purposes, how long, and based on what grounds do we process as a Controller?
| Purpose of processing | Data Subjects: Categories of Data | Storage Period | Legal Basis |
|---|---|---|---|
| to conclude an agreement with you/ to verification of your data for the conclusion of the agreement | our customers and their representatives: last name and first name, email address; phone number; passport/id card details | 5 years or until you withdraw your consent whichever happened earlier | data processing and storage is necessary to comply with the Money Laundering and Terrorist Financing Prevention Act and tax accounting requirements |
| to create a account for you | our potential customers and their representatives: last name and first name, email address; phone number | until the termination of a contract or until the deletion of an account whichever happened earlier, and within the terms specified by law | processing is necessary for the performance of a contract to which you are a party. We will not be able to provide you with our service if you fail to provide the data |
| to provide service for you | our customers and their representatives: last name and first name, email address; phone number, date of birth, document number, issue date, expiration date, place of residence, we might also ask for your home address | until the termination of a contract or until the deletion of an account whichever happened earlier, and within the terms specified by law | |
| to receive a payment from you | our customers and their representatives: payment ID; payment data (card number; payment system; month and year; CVC code) | ||
| to better understand your preferences, to help you navigate our website, to personalize and provide a more convenient experience to you, to analyze which pages you visit, and to measure advertising and promotional effectiveness | our website visitors: IP–address, GEO (country or town), OS type and version, browser type and version, type of device and its display resolution, traffic source for the visitor, OS and browser language, which buttons are being clicked and what pages are being opened | 2 years or until you withdraw your consent whichever happened earlier | your consent to store cookies in your browser. You may withdraw your consent at any time by changing the settings of your web browser as set in Cookies |
Who do we share your data with?
We use third–party service providers to help us provide portions of the provided services and give support. Examples of these third parties include our payment processor, hosting provider and our partners.
They only receive data needed to provide their services to us or you. We have agreements with our service providers that say they cannot use any of this data for their own purposes or for the purposes of another third party.
We prohibit our service providers from selling data they receive from us or receive on our behalf.
We require service providers to use data only in order to perform the services we have hired them to do (unless otherwise required by law). For example, we may use a company to help us provide client support. The information they may receive as part of providing that support cannot be used by them for anything else.
| Processors, their Location and the Link to Privacy Policy / Website if applicable | Purpose of Transfer |
|---|---|
| Online Payment Provider | We use third parties to process payments, handle chargebacks or provide billing collection services. |
| Data verification | Personal information is shared with companies for verification |
| Marketing services | We share personal data with advertising partners, including your email address, as part of marketing services via third parties (to ensure that relevant advertisements are shown to the right audience). We use techniques such as hashing to enable the matching of your email address with an existing customer database, so that your email address cannot be used for other purposes. For information on other personalized advertisements and your choices, please read our Cookie Statement |
| Competent authorities | We disclose personal data to law enforcement to the extent that it is required by law or is strictly necessary for the prevention, detection or prosecution of criminal acts and fraud, or if we are otherwise legally obliged to do so. We may need to further disclose personal data to competent authorities to protect and defend our rights or properties, or the rights and properties of our business partners. |
Process and method of destruction of personal information
When destroying personal information, the Company takes commercially reasonable and technically feasible measures to make the personal information irrecoverable or irreproducible. Electronic documents or files containing personal information will permanently be deleted using a technical method that makes recovery or retrieval of such information impossible. Non-electronic documents or files containing personal information will be shredded or incinerated. In case any personal information is required to be retained for a period beyond the period of retention and use as prescribed by applicable law, to the extent technically possible, such information will be stored or maintained separately from other items of personal information.
Automated decisions
We do not make any automated decisions about you that would result in legal or other similarly significant effects on you.
Your rights
You have the following rights under the GDPR concerning personal data: the right to information, right to access, right to rectification, right to withdraw consent, right to object against processing for specific purposes (such as direct marketing), right to object to automated processing, right to be forgotten and right for data portability (copy of personal data in a commonly used machine–readable format).
You may also exercise the mentioned rights by contacting us via email at privacy@bankify.com
You also have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work, or where an alleged infringement of the GDPR has taken place.
Changes to this Policy
We regularly update this Policy in case there are significant changes in the way we process your personal data.
You will receive a notification prior to such significant changes becoming effective by email if you provided us with your email address or by pop–up notice on our website. However, we recommend that you visit this page regularly to stay up to date with any other (less substantial or relevant) updates.